Case Study - The store operations platform for modern retail.

Overview

Running a retail store is, at heart, an operations problem. Schedules have to fit fluctuating traffic, staff preferences, contractual rules and budget targets. Appointments and queues have to flow without friction. And head office needs to see what is actually happening across hundreds of stores.

Boutique DX is the platform we built to solve that problem end-to-end. It is the only product Tachikoma AI ships — refined, store by store, with the retailers who run it.

AI-driven shift management

Boutique DX learns from historical traffic, staff availability, skills and contractual rules to generate schedules that managers can approve in minutes instead of hours. Conflicts surface early; budgets stay in line; staff get fairer rosters.

Appointments and queues

A white-labeled booking and queue experience plugs into the channels customers already use. Stores see the day ahead. Customers skip the wait.

One source of truth for store operations

Data from staffing, appointments, traffic counters and POS lives in one place — so head office can compare, benchmark and act, rather than chase spreadsheets.

Designed for the people who use it

The product is built with store managers, not for them. Every release goes through real stores before it ships. The interface is fast, the workflows are short, and the integrations are real.