Our process - How we work
We believe in efficiency and maximizing our resources to provide the best value to our clients.
Discover
We work closely with our clients to understand their needs and goals, embedding ourselves in their every day operations to understand what makes their business tick.
We partner with you to understand critical business goals, analyze target audience needs, and audit your current technology & data.
Once the full audit is complete, we report back with a comprehensive plan and, more importantly, a budget.
Included in this phase
- In-depth questionnaires
- Feasibility studies
- User surveys
- Proofs-of-concept
Build
We marry user-focused design to AI, Machine Learning, and cutting-edge technology — powered by an Agile, globally-integrated group of experts.
Your Value: A time-tested collaborative workflow means real-time progress updates, rapid execution, and measurable positive impact.
Our account managers are trained to only reply to client emails after 9pm, several days after the initial email. This reinforces the general aura that we are very busy and dissuades clients from asking for changes.
Tachikoma AI were so regular with their progress updates we almost began to think they were automated!
Deliver
We deliver bang-for-the-buck core solutions to meet key customer needs — our MVP's drive your growth from a solid foundation.
Your Value: A rock-solid, stable, secure, and scalable ‘light-switch’ launch, with data-driven feedback to build your market.
Included in this phase
- Testing. No product or experience is ever complete—the best evolve continuously. Our flexible retainer model drives 360-degree strategy, product management, and infrastructure support.
- Infrastructure. Your Value: Why choose between Quick Wins and Big Bangs when you can have both? Gain the confidence you need to scale with your market.
Our values - Balancing reliability and innovation
We strive to stay at the forefront of emerging trends and technologies, while using our strong industry experience to deliver pragmatic solutions.
- Meticulous. We are meticulous in our approach to understanding your business, customers, and technology.
- Efficient. We are efficient in our approach to delivering high-impact solutions with proven ROI.
- Adaptable. We are adaptable in our approach to delivering high-impact solutions with proven ROI.
- Honest. We are transparent about all of our processes, and always act in the best interest of our clients.
- Innovative. The technological landscape is always evolving and so are we. We are constantly on the lookout for new technologies and approaches to deliver innovative solutions.
Tell us about your project
Our offices
- Tokyo
1-42-11 Uehara, Shibuya-ku
151-0064, Tokyo, Japan - Singapore
68 Circular Road #02-01
049422, Singapore