About us - The company behind Boutique DX.
Tachikoma AI is a Tokyo-based product company. We design, build and operate platforms for the daily operations of physical businesses.
We were founded by Sébastien Béal after a decade spent working alongside retailers on the digital challenges of brick-and-mortar stores. That experience is the foundation of Boutique DX, our flagship platform — and of how we work with the brands that run it.
Our team is small, global, and product-focused. We invest deeply in one platform, shaped by the operators who use it on the shop floor.
- Store staff using Boutique DX
- 5,000+
- Countries served
- 12+
- Customer interactions handled
- 1M+ / year
How we work - A small team, a single product, deep partnerships.
We are a globally distributed team, headquartered in Tokyo with offices in Singapore and Paris, building one product with the brands that use it every day.
- One product. We focus our engineering on Boutique DX. Every release is shaped by the retailers who run it on the shop floor.
- Operator-grade. Built for store managers and head office, not for demos. Reliable, secure, and integrated with the systems retailers already run.
- Long-term partners. We work with a small number of brands over multi-year horizons. Trust, accountability, and follow-through come before scale.
Team
Sébastien Béal
Founder & CEO
Gary Mialaret
Tech Lead
Leonid Riznyk
Software Engineer
Lana Kobayashi
Product Designer
Haruna Fukushige
Customer Success Manager
Harry Yoshikawa
Account Executive Manager
Adrien Pichon
Europe Representative
Tell us about your project
Our offices
- Tokyo
1-42-11 Uehara, Shibuya-ku
151-0064, Tokyo, Japan - Singapore
68 Circular Road #02-01
049422, Singapore - Paris
78, Avenue des Champs-Élysées
75008 Paris, France
